Privacy Policy

Last Updated: [REVIEW REQUIRED: Insert publication date]

This Privacy Policy explains how NextDay Lift Parts, LLC collects, uses, discloses, and protects personal information when you visit our website, create an account, place an order, contact customer service, subscribe to communications, or otherwise interact with us.

We may collect the following categories of information:

• Contact information, such as name, company name, billing address, shipping address, email address, and phone number.
• Account information, such as username, password, order history, saved addresses, and account preferences.
• Commercial information, such as products viewed, products purchased, order details, payment status, shipping details, returns, and warranty inquiries.
• Payment-related information processed by third-party payment providers. We do not store full credit card numbers.
• Technical information, such as IP address, browser type, device type, operating system, referring pages, pages viewed, and website interaction data.
• Marketing information, such as email preferences, campaign engagement, form submissions, and communication history.

We collect information directly from you, automatically through website technologies, and from third-party service providers that support website operations, payment processing, analytics, advertising, shipping, email delivery, and customer service.

We may use personal information to:

• Process orders, payments, shipments, returns, refunds, and warranty requests.
• Create and manage customer accounts.
• Provide customer service and respond to inquiries.
• Send transactional communications such as order confirmations, shipping updates, and account notices.
• Send marketing communications when permitted by law or when you have opted in.
• Improve website performance, product merchandising, customer experience, and security.
• Analyze website traffic and campaign performance.
• Conduct advertising, remarketing, and audience measurement.
• Prevent fraud, abuse, scraping, unauthorized access, and security incidents.
• Comply with legal obligations and enforce our policies.

Our website uses cookies, pixels, tags, scripts, and similar technologies to operate the site, remember preferences, analyze performance, support advertising, and improve customer experience.

REVIEW REQUIRED: Google Analytics is used to understand website traffic, ecommerce performance, and user engagement. Advertising and remarketing technologies will likely be used to deliver more relevant ads and measure advertising performance.

REVIEW REQUIRED: The website does not currently use Microsoft Clarity, Hotjar, Meta Pixel, or LinkedIn Insight Tag, but similar tools may be added in the future for analytics, advertising, conversion tracking, or user-experience measurement. This policy is written to allow use of those tools if implemented.

REVIEW REQUIRED: We may use a third-party email marketing platform to send promotional emails, product updates, abandoned cart reminders, customer announcements, and other marketing communications. You may unsubscribe from marketing emails by using the unsubscribe link in the message. Transactional emails related to orders, accounts, payments, shipping, returns, or warranty matters may still be sent as necessary.

We may share information with service providers and business partners that help operate the website and fulfill customer orders, including payment processors, shipping carriers, warehouse and fulfillment providers, email providers, analytics providers, advertising platforms, fraud-prevention providers, hosting providers, and professional advisors.

We do not sell personal information in exchange for money. Some advertising and analytics activities may be considered "sharing" or "targeted advertising" under certain privacy laws. You may have rights to opt out as described below.

REVIEW REQUIRED: Because NextDay Lift Parts is based in California, this policy includes California privacy language. California residents may have the right to request access to personal information, request deletion of personal information, request correction of inaccurate personal information, opt out of certain sharing for cross-context behavioral advertising, and limit use of sensitive personal information when applicable.

To submit a privacy request, contact customerservice@nextdayliftparts.com or mail a request to NextDay Lift Parts, LLC, 9445 Ann St., Santa Fe Springs, CA 90670. We may need to verify your identity before completing a request.

We retain personal information for as long as reasonably necessary to process orders, maintain business records, provide customer service, comply with legal obligations, resolve disputes, detect fraud, and enforce agreements.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. Payment information is processed through secure third-party payment providers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

This website is intended for business and adult consumer use. We do not knowingly collect personal information from children under 13.

The website may link to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We may update this Privacy Policy from time to time. Updates become effective when posted on the website.

Questions about this Privacy Policy may be sent to customerservice@nextdayliftparts.com or mailed to NextDay Lift Parts, LLC, 9445 Ann St., Santa Fe Springs, CA 90670. Phone: XXX-XXX-XXXX.